"All Subaru dealerships deliver a high quality experience to our customers," said Bill Cyphers, Senior Vice President, Sales for Subaru of America, "but the Stellar Care Award winners excel in the way they take care of their customers and represent the Subaru brand."
The highly coveted award does not come easily and to be named as a Stellar Care recipient, Subaru dealers must dedicate significant time and resources to the customer experience throughout the year. Performance measures for the program range from participation in all customer-focused Subaru programs to maintaining a customer-friendly, inviting facility. Dealers must also achieve outstanding satisfaction scores for all key areas in Sales and Service.
We earned this award last year after only being a Subaru franchise for 2 years, and are honored to receive the award again this year. We are one of only 3 dealerships in the Carolinas that have been named a Subaru Stellar Care Dealer for 2013!
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